Office of Policy and Evaluation


The Office of Policy and Evaluation works to ensure quality and consistency within ECA programs by developing the Bureau's performance plan, evaluating the impact of Bureau programs and preparing annual and periodic performance measurement reports. The office also coordinates Bureau alumni activities and houses the Bureau's Cultural Heritage Center.

Policy Unit

Evaluations Division

The Evaluation Division of the Bureau of Educational and Cultural Affairs (ECA) is dedicated to enhancing the effectiveness of ECA’s educational and cultural programs. The Division’s work consists of two types of initiatives designed to assess the effectiveness of ECA’s programs: performance measurement projects and program evaluations.

Program evaluations in the Evaluation Division:

  • Consist of outcome evaluations
  • Are retrospective and encompass varying themes
  • Incorporate case studies to highlight findings
  • Provide data for program planning and goal setting

Performance measurement projects in the Evaluation Division:

  • Monitor the Bureau’s programs to track results
  • Establish baselines and collect end-of-program, and follow-up data from participants
  • Compare data across the three points to assess effectiveness
  • Provide data for program planning and goal setting
  • The data and information provided by our work enables program staff and senior management to both assess goal achievement and plan future programs

The Division’s proven evaluation methodologies integrate quantitative and qualitative analyses to provide "data for use" and implementable recommendations. For performance measurement projects, our staff designs and implements participant surveys, analyzes responses, and produces reports for program staff and other key audiences. Our evaluation projects are commissioned to experienced organizations in order to ensure independence and objectivity. We develop all evaluations in close consultation with the commissioned organizations, program staff, partner organizations, and U.S. embassies and consulates.

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